Privacy Policy

Last Update: 26.09.2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have concerning the website – www.casino-rollxo.com.

1. The personal data that we collect

Roll XO collects personal information to provides you with access to our platform, operates securely, and meets legal requirements. Here’s what we may collect:

  • Personal details: Name, birthdate, address, contact information;
  • Account information: Login info, preferences, transaction history;
  • Payment information: Bank details, card data, deposit/withdrawal records;
  • Gaming activity: Bets placed, games played, session history;
  • Technical data: IP address, device type, operating system, location;
  • Verification documents: ID and proof of address for KYC/AML purposes;
  • Support conversations: Any communication you have with our team.

We may also use cookies or third-party tools to collect browsing and usage data. Some of this information is collected automatically when you visit or interact with our site.

2. The processing purposes for which we use your data

We use your data to:

  1. Create and manage your account;
  2. Process payments and withdrawals securely;
  3. Ensure legal compliance with gambling, anti-fraud, and anti-money laundering rules;
  4. Keep our platform safe, fair, and operational;
  5. Communicate with you about your account, updates, or promotions;
  6. Detect and prevent fraud or abuse;
  7. Improve the performance and usability of our services.

3. The legal ground we process your data on

We only use your data when the law allows us to. Our legal bases include:

  • Contract necessity: Providing the services you signed up for;
  • Legal obligation: Meeting our duties under laws and regulations;
  • Legitimate interests: Running and improving our business, preventing fraud, securing the platform, and, in some cases, sending marketing letters;
  • Your consent: For certain communications and optional services, we’ll ask for your permission first. We might ask your consent to send marketing materials.

4. Sharing your information

We only share your data when it’s necessary and always with safeguards. This may include:

  • Payment providers, analytics services, and technical support vendors
  • Legal and regulatory authorities when required by law
  • If your data is transferred outside your region, we take steps to ensure it remains protected, such as using standard contractual clauses or similar safeguards.

5. Data retention

We store your personal data only as long as needed for the purposes outlined here. Some data, especially financial and identity-related records, must be kept for a minimum of five years to comply with AML and other regulations. After that, we either securely delete or anonymize it.

6. Your Privacy Rights

You have rights over your personal data, which may include:

  1. Accessing the information we hold about you
  2. Asking us to correct inaccurate or incomplete data
  3. Requesting that we delete or limit how we use your data
  4. Objecting to how we process your data
  5. Receiving your data in a portable format
  6. Withdrawing consent at any time

To make a request, contact us at [email protected]. We may need to confirm your identity before processing it.

7. How do we keep your data secure?

We apply technical and organizational safeguards to protect your data. This includes encryption, access controls, and monitoring. Only authorized staff and partners can access your data for approved purposes.

8. Policy changes and age restrictions

If we update this Privacy Policy, we’ll post the new version here and, if appropriate, let you know by email or on the platform.

You must be 18 or older to use our services. If we learn we’ve collected data from someone under 18, we’ll delete it immediately.

9. Cookies and tracking tools

We use cookies to:

  • Help our website function properly
  • Remember your settings
  • Understand how users interact with our site
  • Provide relevant content or offers

You can control cookies via your browser settings.